Frequently Asked Questions

Downtime PACS is a modular suite of diagnostic imaging continuity systems that ensures uninterrupted access to radiology workflows during outages, whether caused by ransomware, PACS failure, power loss, or network disruption. It keeps imaging available when core hospital systems go down.

No. It operates independently and is not integrated with your live systems. It acts as a resilient overlay during failure, keeping imaging and reporting active while your core infrastructure is down.

Yes. Downtime PACS uses AES-256 encryption, a hardened Linux OS, zero-trust architecture, and maintains tamperproof audit logs. Access is role-based, and it is fully HIPAA-compliant.

Very little. Simply configure each modality to send a DICOM copy to the Downtime PACS edge device. That’s it. No HL7 feeds, EMR connections, or worklist hooks are required.

Think of Downtime PACS as a non-disruptive overlay: It receives DICOM images directly from modalities It stores and displays those studies on secure local and/or cloud storage It routes images to cloud viewers or radiology group PACS when connected It never touches billing, scheduling, ADT, or patient orders When your primary systems fail, Downtime PACS quietly takes over, keeping your imaging operation alive.

Failsafe PACS – A fully isolated, air-gapped local PACS and archive Portable PACS – A field-ready version for rapid deployment anywhere DTP Connect – Multi‑path connectivity that keeps clinical and operational workflows online during ISP outages using satellite, cellular, and WAN failover

Downtime PACS does not connect to or depend on your hospital’s PACS, RIS, EMR, HL7 messaging, or VPN access. This independence is by design. It ensures resilience when your IT stack fails. *Excluding Parallel PACS which does operate on the hospital network and can forward HL7 data streams.

Yes. Failsafe PACS provides both local and cloud DICOM archiving. If hospital internet connectivity is unavailable, images and reports remain accessible through the DTP network using secure DTP Linux laptops. If internet access is available, radiologists, clinicians, and technologists can view exams and reports through our secure, cloud-based PACS from any modern browser. The system also includes structured reporting tools for online use, and all reports can be exported as PDF files.

Failsafe PACS: Days Portable PACS: Hours

All studies and reports are exportable in standard DICOM and PDF formats. They can be reconciled post-downtime by HIM or PACS teams using your normal downtime recovery workflow.