
FAQ
Downtime PACS is a modular suite of diagnostic imaging continuity systems that ensures uninterrupted access to radiology workflows during outages—whether caused by ransomware, PACS failure, power loss, or network disruption. It keeps imaging available when core hospital systems go down.
No—It operates independently and is not integrated with your live systems. It acts as a resilient overlay during failure—keeping imaging and reporting active while your core infrastructure is down.
Yes—Downtime PACS uses AES-256 encryption, a hardened Linux OS, zero-trust architecture, and maintains tamperproof audit logs. Access is role-based and it is fully HIPAA-compliant.
Very little. Simply configure each modality to send a DICOM copy to the Downtime PACS edge device. That’s it. No HL7 feeds, EMR connections, or worklist hooks are required.
Think of Downtime PACS as a non-disruptive overlay:
It receives DICOM images directly from modalities
It stores and displays those studies on secure local and/or cloud storage
It routes images to cloud viewers or radiology group PACS when connected
It never touches billing, scheduling, ADT, or patient orders
When your primary systems fail, Downtime PACS quietly takes over—keeping your imaging operation alive.
Failsafe PACS – A fully isolated, air-gapped local PACS and archive
Portable PACS – A field-ready version for rapid deployment anywhere
Parallel PACS – A live router that forwards images in real time
Continuity PACS – A hybrid of Failsafe PACs + Parallel PACS for maximum uptime
Downtime PACS does not connect to or depend on your hospital’s PACS, RIS, EMR, HL7 messaging, or VPN access. This independence is by design—it ensures resilience when your IT stack fails.
Yes—All systems include local archiving and a secure Linux laptop for offline access. When online, radiologists can view studies through our secure browser-based cloud viewer. Structured reporting tools are included for online use and reports can be exported as PDFs.
Failsafe PACS: ~1 day
Portable PACS: <15 minutes
Parallel PACS: 1–4 days depending on routing setup
Continuity PACS: Varies
All studies and reports are exportable in standard DICOM and PDF formats. They can be reconciled post-downtime by HIM or PACS teams using your normal downtime recovery workflow.